FAQs

 

Where are you located?

We are located in the vibrant Hamilton, Ontario, Canada

I'm a shop owner and would love to carry your line. Do you offer wholesale?

We absolutely do! Please e-mail us at thisandthatdesignco@gmail.com for more information.

Are my bags machine washable? How can I wash them?

Yes, all of our bags are lined with a water resistant lining and are machine washable. 

We suggest flipping them inside out and washing them on cold. If needed, you can take any stains out with a spray like resolve or a stain removing stick. 

What is your return policy?

Unfortunately we do not except returns or exchanges, however, if there is a problem with your order, please feel free to contact us.